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E-Statement Enrollment Tutorial
  1. Click on the Enroll Now link on this page to open the ESIGN Agreement For e-Statements and Electronic Disclosures.
  2. On the second page of the agreement click the box next to "I Agree…" to acknowledge that you have read the agreement and accept the terms.
  3. Fill in your name, the date you would like to start the agreement (put in today’s date to start immediately) and your email address. It is important to make sure you use the same email address that you use for WEB banker. If you would like to use a different address please come into any of our branches to complete the setup.
  4. Click in the field next to "Signature" to electronically sign the form.
  5. One of two boxes are going to pop up on your screen. Either you will see the "Sign Document" box or you will see the "Add Digital ID" box.

  6. If the Sign Document box comes up and your name and email address (make sure this is the email address you use for WEB banker) are correct in the signature box you can click Sign and skip to Step 11. If they are not correct Select "New Id …" from the Sign As drop down box.
  7. If either the "Add Digital Id" box appeared or you selected "New Id …" in the step above select the "A new digital ID I want to create now" option and click Next.
  8. Select the "Windows Certificate Store" option and click Next.
  9. Fill in your name, email address (make sure this is the email address you use for WEB banker) and click Finish.
  10. The "Sign Document" window will appear with your name and email address in the signature panel (make sure this is the email address you use for WEB banker). Click on Sign.
  11. Once you sign the document, you will be prompted to save the document. Please retain this document for your records. You may select a place on your computer where you store important documents and click Save.
  12. After you have finished signing the document, you need to submit the document to West End Bank for processing. Click on the Submit Button in the blue bar at the top of the page.
  13. The Send Form window is going to pop up on your screen. Make sure the Email Address and Full Name fields are correct and click Send.
  14. In the Select Email Client window, if you use Microsoft Outlook, Microsoft Outlook Express, Eudora, or Mail for your email select the Desktop Email Application. If you access your email from a website such as Gmail, Hotmail, Yahoo or AOL select the Internet Email option.
  15. The Desktop email option will open your email application and send an email to West End Bank with your attached form. If you choose the Internet Email option you will be prompted to save the document again. Change the default file name to add your name and click Save.
  16. Once you have saved the document on your computer open your Internet email website. Create a new message to statements@westendbank.com. Put Enrollment in the Subject line and attach the file that you saved to your computer. If you have troubles, please refer to your Internet email provider for instructions on attaching a file to an email.
West End Bank makes every effort to protect your identity, privacy and security. For your protection, please do not include in your e-mails account information or other identifying information (account number, social security number, driver's license number, etc.). West End Bank will honor this request and will do the same in e-mails sent to you.

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