About West End

We have earned a reputation for putting our customers first because we know that people not only make the difference, they are the difference. On this page, we would like to introduce the people at West End Bank, S.B. that make the difference for our customers.

The Board of Directors, with over 70 years of combined dedicated service to the staff and customers, leads the way in demonstrating that the real difference at West End Bank, S.B. is our focus on the person.

The Officers, always accessible and approachable, endorse this philosophy on a daily basis in interactions with staff, customers, and the community at large.

From Tellers and Customer Service staff; throughout the Loan Department, Marketing Department and Finance; whether in Hagerstown, Liberty,or Richmond, the same theme plays out again and again on the faces and in the actions of our people - At West End Bank, S.B., People Make The Difference.

John L. Hitch, Chairman of the Board
John P. McBride, President and CEO
Rick Ahaus
Mike Allen

Craig Kinyon

Tom Cox and Dr. Richard Siebert - Director Emeriti

John P. McBride
President and CEO

Tim Frame (NMLS# 613432)
Senior Vice President - Chief Lending Officer and Senior Retail Manager

Shelley Miller
Senior Vice President - Chief Financial Officer

Robin Henry
Senior Vice President - Human Resource Director/Executive Assistant to the President

Jeff Jenkins (NMLS# 613424)
Vice President - Retail Loan Manager

Susan Cappa
Vice President - Retail Branch Administrator

Beth Newton
Vice President - Operations Manager

Jonathan Meade
Vice President - Information Technology Manager

Susan K. Haskett
Vice President - Marketing Director

Tracy Jones
Vice President - Controller

Ben Brock (NMLS# 613423)
Assistant Vice President - Commercial Lender

Debbi Garrison
Assistant Vice President - Assistant Operations Manager

Emilee B. Keiser (NMLS# 613425)
Assistant Vice President - Loan Production Manager

Nikka Alcorn (NMLS# 613421)
Officer - Loan Originator

Brad Wilson (NMLS# 613428)
Officer - Collection Manager/Loan Originator

Margaret Maddux
Compliance Officer

Shelley Miller
Senior Vice President - Chief Financial Officer

Beth Newton
Vice President - Operations Manager

Tracy Jones
Vice President - Controller

Debbi Garrison
Assistant Vice President - Assistant Operations Manager

Margaret Maddux
Compliance Officer

Kristin O'Laughlin
Service Bureau Coordinator

Marianne Kuntz
Finance Administrative Assistant

Diana Griffin
Operations Representative

Armetta Nicholson
Operations Representative

Kim Johnson
Operations Representative

Carole Kramer
Operations Representative

Sarah Corder
Operations Representative

Patty Siefert
Loan Operations Representative

Nancy Snow
Loan Operations Representative

Janet Robinson
Loan Operations Reprentative

Amanda Steele
Accounting Operations Representative

Commercial and Retail Services

Tim Frame (NMLS# 613432)
Senior Vice President - Chief Lending Officer and Senior Retail Manager

Jeff Jenkins (NMLS# 613424)
Vice President - Retail Loan Manager

Ben Brock (NMLS# 613423)
Assistant Vice President - Commercial Loan Officer

Emilee Keiser (NMLS# 613425)
Assistant Vice President - Loan Production Manager

Nikka Alcorn (NMLS# 613421)
Officer - Loan Originator

Brad Wilson (NMLS# 613428)
Officer - Collections Manager/Loan Originator

Tina Beach (NMLS# 613422)

Loan Underwriter

Sarah Madden
Loan Processor

Emily Kidd
Loan Processorr

Gillis King
Loan Adjustor

 

Susan Cappa
Vice President - Retail Branch Administrator

Suzanna Osborn
Personal Banker

Amber Evans
Senior Teller/Customer Service Representative I

Tellers at the Main Office 

Jackie Dubois, Megan Fourman, Ashley Michael, Kathy Cummins, Danielle York and Jasmine Tapp