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About West End

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About the Staff
Board of Directors | The Officers | Commercial and Retail Services | Technology | Hagerstown Branch | Liberty Branch | Finance Department | Human Resources | Marketing Department | Maintenance

We have earned a reputation for putting our customers first because we know that people not only make the difference, they are the difference. On this page, we would like to introduce the people at West End Bank, S.B. that make the difference for our customers.

The Board of Directors, with over 70 years of combined dedicated service to the staff and customers, leads the way in demonstrating that the real difference at West End Bank, S.B. is our focus on the person.

The Officers, always accessible and approachable, endorse this philosophy on a daily basis in interactions with staff, customers, and the community at large.

From Tellers and Customer Service staff; throughout the Loan Department, Marketing Department and Finance; whether in Hagerstown, Liberty,or Richmond, the same theme plays out again and again on the faces and in the actions of our people - At West End Bank, S.B., People Make The Difference.


Board of Directors

John L. Hitch, Chairman of the Board
John P. McBride, President and CEO
Rick Ahaus
Mike Allen

Joan Bartel

Tom Cox


Richard Siebert - Director Emeritus


Officers
John P. McBride
President and CEO

Tim Frame
Senior Vice President of Commercial and Retail Services

Shelley Miller
Senior Vice President of Finance


Robin Henry
Senior Vice President of Human Resources/Executive Assistant to the President

Jeff Jenkins
Vice President of Lending

Susan Cappa
Assistant Vice President/Retail Branch Administrator

Beth Newton
Assistant Vice President of Operations and Compliance Officer

Jonathan Meade
Assistant Vice President of Information Technology

Susan K. Haskett
Assistant Vice President of Marketing

Debbi Garrison
Assistant Operations Manager - Bank Officer

Emilee B. Keiser
Senior Credit Analyst - Bank Officer

Nikka Alcorn
Loan Officer


Finance/Operations/Compliance

Shelley Miller
Senior Vice President of Finance

Beth Newton
Assistant Vice President of Operations/Compliance Officer

Debbi Garrison
Assistant Operations Manager - Bank Officer

Margaret Maddux
Compliance Assistant

Kristin Alderson
Service Bureau Coordinator

Marianne Kuntz
Finance Administrative Assistant

Tracy Jones
Accountant

Diana Griffin
Operations Representative

Armetta Nicholson
Operations Representative

Kim Johnson
Operations Representative

Carole Kramer
Operations Representative

Sarah Corder
Operations Representative

Patty Siefert
Loan Operations Representative

Amanda Steele
Loan Operations Representative

Nancy Snow
Loan Operations Representative

Commercial and Retail Services

Tim Frame
Senior Vice President of Commercial and Retail Services

Jeff Jenkins
Vice President of Lending

Emilee Keiser
Senior Credit Analyst - Bank Officer


Nikka Alcorn
Loan Officer

Brad Wilson
Loan Originator

Pam Scott
Consumer Loan Processor

Heather Strait
Loan Adjustor

Gillis King
Loan Adjustor

Main Office Retail Banking Staff

Susan Cappa
Assistant Vice President/Retail Branch Administrator

Suzanna Osborn
Personal Banker

Sarah Madden
Customer Service Representative I

Amber Morefield
Customer Service Representative I

Tellers at the Main Office 

Jennifer Kettler - Senior Teller, Jackie Dubois, Megan Dargie, Janet Robinson, Rhett Shcroeder and Annissia Qualls. 


Hagerstown Office
Cindy Mendenhall
Branch Manager

Emily Kidd, Melinda Bradway, Cindy Hubbard, Liz Malkemus- Tellers

Brian Duncan - Maintenance


 East Side Office
Tina Beach
Branch Manager

Gale Ramsey - Customer Service Representative
April Cox, Luanne Emerson Smith, Kaleb Rader and Audita Tran - Tellers

Liberty Office
Sherri Lahman
Branch Manager 
Charlane Brenegan - Customer Service Representative 
                                                                                                                                      
Judy Stang - Senior Teller
Becky Moore, Connie Powers and Tammy Hartman - Tellers

Bob Wilson - Maintenance

Human Resources
Robin Henry
Senior Vice President of Human Resources/Executive Assistant to the President

Pam Murphy
Administrative Assistant

Myra Miller

Receptionist

Technology
Jonathan Meade
Assistant Vice President of Information Technology

Jacob Richwine
Technology Support

Marketing                                          

Susan K. Haskett
Assistant Vice President of Marketing

Maintenance
Donald Back, Jim Krick, Dave Shake

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