About West End

We have earned a reputation for putting our customers first because we know that people not only make the difference, they are the difference. On this page, we would like to introduce the people at West End Bank, S.B. that make the difference for our customers.

The Board of Directors, with over 70 years of combined dedicated service to the staff and customers, leads the way in demonstrating that the real difference at West End Bank, S.B. is our focus on the person.

The Officers, always accessible and approachable, endorse this philosophy on a daily basis in interactions with staff, customers, and the community at large.

From Tellers and Customer Service staff; throughout the Loan Department, Marketing Department and Finance; whether in Hagerstown, Liberty,or Richmond, the same theme plays out again and again on the faces and in the actions of our people - At West End Bank, S.B., People Make The Difference.

John L. Hitch, Chairman of the Board
John P. McBride, President and CEO
Rick Ahaus
Mike Allen

Joan Bartel

Tom Cox - Director Emeritus
Richard Siebert - Director Emeritus

John P. McBride
President and CEO

Tim Frame
Senior Vice President of Commercial and Retail Services

Shelley Miller
Senior Vice President of Finance

Robin Henry
Senior Vice President of Human Resources/Executive Assistant to the President

Jeff Jenkins
Vice President of Lending

Susan Cappa
Assistant Vice President/Retail Branch Administrator

Beth Newton
Assistant Vice President of Operations and Compliance Officer

Jonathan Meade
Assistant Vice President of Information Technology

Susan K. Haskett
Assistant Vice President of Marketing

Debbi Garrison
Credit Underwriter - Bank Officer

Emilee B. Keiser
Senior Credit Analyst - Bank Officer

Nikka Alcorn
Loan Officer

Shelley Miller
Senior Vice President of Finance

Beth Newton
Assistant Vice President of Operations/Compliance Officer

Margaret Maddux
Compliance Assistant

Kristin Alderson
Service Bureau Coordinator

Marianne Kuntz
Finance Administrative Assistant

Tracy Jones
Accountant

Diana Griffin
Operations Representative

Armetta Nicholson
Operations Representative

Kim Johnson
Operations Representative

Carole Kramer
Operations Representative

Sarah Corder
Operations Representative

Patty Siefert
Loan Operations Representative

Amanda Crist
Loan Operations Representative

Nancy Snow
Loan Operations Representative

Commercial and Retail Services

Tim Frame
Senior Vice President of Commercial and Retail Services

Jeff Jenkins
Vice President of Lending

Emilee Keiser
Senior Credit Analyst - Bank Officer

Nikka Alcorn
Loan Officer

Suzanna Osborn
Loan Originator

Brad Wilson
Loan Originator

 

Debbi Garrison
Credit Underwriter - Bank Officer

Pam Scott
Consumer Loan Processor

LaTrisha Jackson
Loan Adjustor

Heather Strait
Loan Adjustor

Susan Cappa
Assistant Vice President/Retail Branch Administrator

Sarah Madden
Customer Service Representative I

Amber Morefield
Customer Service Representative I

Tellers at the Main Office 

Jennifer Kettler - Senior Teller, Gillis King, Jackie Dubois, Megan Dargie, Janet Robinson, John Sheehan - Tellers. Annissia Qualls and Amanda Jensen - Richmond High School Tellers